We Offer Virtual Call Takers & Dispatching Solutions For Petroleum Products Distributors
We provide call taking & customer service for gasoline distributors. Our dispatch specialist integrates seamlessly with your transportation team to coordinate deliveries of gasoline orders.
Our agents will monitor your phones, emails and text from customers, generate order, assign it to drivers and monitor all loads are delivered on time.
WHY CHOOSE US
COST EFFICIENCIES
Decreased Operational Cost
And
Improved Performance
24/7/365 SERVICE
Providing Round The Clock Service At A Fraction Of The Cost
ELIMINATE STAFFING
ISSUES
Never Worry About Hiring, Training &
Scheduling Staff.
Monitor Phone, Emails & Text From Clients To Generate Orders
High Level Customer Service And Resolve Issues That May Arise
Ensure Proper Procedures
Are
Followed
Monitor Inventory Management Sites And Dispatch Accordingly
Provide Support To
Transportation Manager
Ensure All Loads Are
Delievered
Properly &
On-Time
Connect With Clients To Ensure Their Product Needs Are Met
Contact Drivers To Fill-In,
If Necessary
Enter
Load Information And
Other Data
Submit Sales Order To Appropriate Suppliers
Assign Vehicles
To
Appropriate
Drivers
Communicate
Load StatusUpdates
To
Clients
aboutOUR
AGENTS
All Our Agents Are Efficient, Organized & Detail Oriented With Great Analytical Skills.
We Thrive In Fast Paced And Ever Changing Environment Where Our Multitasking & Prioritizing Skills Are Tested Everyday.
Our Agents Have Excellent Communication & Interpersonal Skills And Do Whatever It Takes To Get The Job Done.
Other Specialities :
Proficient In MS Office
Strong Customer Service Skills
Professional Communication Experience